FAQ

Shipping & Delivery

Do you ship internationally?
Yes, we offer worldwide shipping.

How long does delivery take?
Orders are delivered within 3–7 business days, depending on your location. Delivery estimates are shown at checkout.

Will I receive tracking information?
Yes. A tracking number will be emailed once your order is dispatched.

Payments

What payment methods do you accept?
We accept major debit and credit cards, as well as PayPal.

Is my payment secure?
Yes. We use secure, industry-standard encryption. We are also a trusted PayPal and Google store with many satisfied customers worldwide.

Returns & Warranty

Do you accept returns?
Yes. We offer a 7-day no-reason return policy. Items must be unused and in original condition. Please contact us before returning.

Do you offer a warranty?
Yes. All jewelry includes a 1-year warranty covering manufacturing defects.

Product Information

What materials do you use?
Our jewelry is crafted from premium stainless steel and finished with 18K gold plating for long-lasting shine and durability.

Is your jewelry waterproof?
Yes. Our pieces are waterproof, tarnish-resistant, and designed for everyday wear.

Are product photos accurate?
Yes. We ensure all images accurately represent our products.

Customer Support

How can I contact you?
You can reach us via live chat or email. For full contact details, please visit our Contact Us page. Our team aims to respond as quickly as possible.