OUR GUARANTEE

We proudly offer a 6-Month Quality Guarantee on all Orlovaria watches.

This guarantee covers:

  • Manufacturing defects.

  • Mechanical faults not caused by misuse.

  • Defects in materials or craftsmanship.

If a covered issue occurs within 6 months of purchase, we will:

  • Repair the item, or

  • Replace the item, or

  • Issue a refund (at our discretion).

What’s Not Covered

  • Normal wear and tear.

  • Damage caused by accidents, water misuse, or improper handling.

  • Battery replacement.

  • Unauthorized repairs or modifications.

To make a guarantee claim, contact us at info@orloveria.com with:

  • Order number.

  • Description of the issue.

  • Clear photos or videos showing the problem.